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New Contributor
April 26, 2026
Question

pay as go swapping sim

  • April 26, 2026
  • 4 replies
  • 27 views

I bought my son a new phone and I want to use his old phone number but his sim from his old phone was not a contract phone it was pay as go? This new one I got him is on contract 

    4 replies

    MZone
    Platinum 
Contributor
    Platinum 
Contributor
    April 26, 2026

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    iD Mobile Employee
    April 26, 2026

    Hi ​@JENNYBRO1984 

     

    Thank you for getting in touch with us.

    Could you please confirm whether your son’s Pay As You Go account is with iD Mobile or with another network provider? 

     

    Thank you,

     

    Zandile m

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 26, 2026

    It’s Tesco mobile 

    iD Mobile Employee
    April 26, 2026

    Hi ​@JENNYBRO1984 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.