Hi ​@Brufen,

I'm sorry to hear you're still experiencing issues with your Samsung S25, especially after it has already been sent away for repair.

If your handset is only 4 months old and is still within the manufacturer's warranty period, the best option would be to contact the retailer or manufacturer directly. If the device was purchased through Currys, they would normally be the point of sale responsible for assessing warranty-related faults and discussing any repair, replacement, or refund options available to you.

You may also wish to contact Samsung directly if the device remains under their manufacturer's warranty, particularly if the fault has persisted following a repair. They will be able to advise on the next steps and whether a replacement handset may be appropriate.

You can also contact our Live Chat Team via Live Chat Support | iD Mobile Network, so that they can check the point of sale.

Kind regards,

Menasia

The iD Mobile Social Media Team