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Community Member
Syeda Bushra
Community Member
October 7, 2026

Phone locked it out. I need a PAC code I believe

Hi there,

 

I have bought a Sim only package back in August. Unfotunately she has locked it out. I need a PAC code urgently to retrieve it.

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    October 8, 2026

    Hi ​@Syeda Bushra 

    Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you.

    Please confirm if the sim is locked as you then need a PUK code.

    Thanks,
    Hosai

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