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Phone not received, Phone upgraded last Friday, supposed to receive today. But havent got any message from DPD

  • May 18, 2026
  • 1 reply
  • 4 views
C
Community Member

The phone has not been received yet. Phone was upgraded last Friday, supposed to receive today. But haven’t got any message from DPD

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • May 18, 2026

    Hi ​@chmahk 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team

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