Good evening
I’ve currently bought a iPhone 15 around a month ago, however last night the phone it’s self has decided to turn off due to low battery and hasn’t come back on . They’res been no damage to the phone.
who would I speak to to get this sorted? Thanks
+10Hi
I am so sorry to hear that your phone will not turn on.
Before arranging anything, it’s worth trying a couple of quick checks:
If it’s still not turning on, you’ll need to get in touch with Apple directly, as they handle warranty and repairs for iPhones. You can contact Apple Support or visit an Apple Store or authorised repair centre, and they’ll be able to run diagnostics and arrange a repair or replacement if needed.
If you bought the phone through iD Mobile, you can also take it to your nearest Currys to see if they can fix it for you.
Regards,
Gemma M
The iD Mobile Social Media Team
I recently bought ID phone and I was informed that the switch will be completed last night at 10pm. This didn’t happen, since yesterday afternoon my old phone was switched off and I Am not out of service. This is affecting my business sev
+10I recently bought ID phone and I was informed that the switch will be completed last night at 10pm. This didn’t happen, since yesterday afternoon my old phone was switched off and I Am not out of service. This is affecting my business sev
Don’t piggy back on other threads; START YOUR OWN😄
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
