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New Contributor
Marieact
New Contributor
September 23, 2025
Question

phone not working after esim use

Just back from Dubai & used esim. Since returning, my mobile plan is working but calls and texts are greyed out in sim manager and my phone is not accepting calls or texts. I'm not good with tech. Any help? 

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    1 reply

    iD Mobile Employee
    Natalie W
    iD Mobile Employee
    September 23, 2025

    Hi ​@Marieact 

     

    Thanks for posting.

     

    We have replied to your separate post regarding this matter.

    We will pick this up with you from there.

     

    Thanks

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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