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Community Member
Runnallsa
Community Member
June 30, 2026
Question

phone number

Hi,

I’ve only just upgraded my iPhone and I asked for my original number to be transferred over to it it was due to be transferred to my new phone yesterday 29/6/26 but it still hasn’t. 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 2, 2026

Hi ​@Runnallsa,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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