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Community Member
Scooby3210
Community Member
September 18, 2026
Question

phone number

Switched to ID mobile and transferred old number,, but on my phone in settings it shows the ID mobile number and not my old number that I transferred to.  How do I fix?

 

 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
September 21, 2026

Hi ​@Scooby3210 
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai
The iD Mobile Team

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