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Phone number hasn’t transferred to sim

  • September 24, 2025
  • 2 replies
  • 42 views
I
Community Member

My old number hasn’t transferred over to this sim and I have had a confirmation email and message to say it has been done

    2 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • September 25, 2025

    Hi ​@Isla007b 

     

    Sorry to hear this, transfers can take up to 10pm on the date they take place, are you still having any issues?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • September 25, 2025

    Have you tried switching the phone off/on again?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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