Hi my phone number was supposed to switch over from 02 on 10/04/26 it is allowing me to make outgoing calls but I can’t receive incoming calls. I am missing important phone calls I need this resolved asap
phone number not switched over yet
+5Hi
I’m really sorry to hear you’re experiencing issues with incoming calls I understand how important it is not to miss any important contact, and I appreciate how frustrating this must be.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I’ll speak to you there.
Owethu
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