phone number transfer

Forum|Forum|1 month ago
July 10, 2026
0 replies
18 views

This is the first time I've received a new phone with an eSim, i am keeping my number and supplied the PAC code at the point of ordering and selected a change over date. I have set up the eSim on the new phone using the supplied number, will the change to the number I'm keeping just happen automatically on the day selected to change, or is there any further I should be doing?

switching

Hosai W

iD Mobile Employee

Hi @Speedyboy,

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the number transfer.

I can confirm that the number would transfer over on the selected date requested, As the esim is set up you would not need to remove the old sim.

Thanks,
Hosai

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