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Community Member
Aimz44
Community Member
July 3, 2026

phone screen smashed

Dropped my phone and screen smashed and glass cutting my fingers would I have a replacement 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    July 3, 2026

    Hi ​@Aimz44,

     

    We're sorry to hear about your phone.

     

    If you have insurance on your device, you may be able to make a claim for a repair or replacement, depending on the terms of your cover.

     

    If you don't have insurance, accidental damage such as a smashed screen wouldn't be covered, so we'd recommend contacting the manufacturer or a reputable repair centre to discuss your repair options.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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