Physical sim not working in ipad

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I've messed with every setting (with ChatGPT’s help) but I can't get my iPad to connect. Is it ID stopping me? It is a sim which came with a new iPhone and I've moved it across.

Gemma M

iD Mobile Employee

Hi @Graham1962,

iD Mobile SIMs are generally designed for use in mobile phones, so they may not work correctly when moved into an iPad.

As you've already tried a number of settings changes and troubleshooting steps, we'd recommend contacting our Live Chat team to see whether a replacement SIM may help or whether there are any account-specific restrictions that need to be checked.

You can contact them here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M
The iD Mobile Social Media Team

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