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Question

placed order

  • April 2, 2026
  • 1 reply
  • 3 views
T
Community Member
  • Tari
  • Community Member

Hi

 

I have placed two new sim o ly deals yesterday,  only received one invoice but haven't received the other one

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 2, 2026

    Hi ​@Tari 

     

    Thank you for getting in touch with us.

     

    I am so sorry that you only received 1 Sim instead of 2 Sim.

     

    Please send us a private message to look into this for you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

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