Hello ​@Jakuba Ruzik 

Thank you for getting in touch. 

We are very sorry for the delay in responding to your post. 

Were you able to get this matter resolved?

Natalie 

I can't activate my sim keep getting oops something went wrong 

Where is the solution?

Hi ​@Barry Simpson,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

-Anneline