Hi, I’ve received a new iD Mobile SIM card, but I can’t activate it because I have no signal at all. I also can’t log in or register for My Account because I’m unable to receive the SMS verification code.
Please activate my SIM manually on your side in one go. I just need it working so I can receive texts and finish my account setup.
Thank you – I’ll wait here for confirmation.
This is the issue I’m facing when I try to create a new account
Hello
Thank you for getting in touch.
We are very sorry for the delay in responding to your post.
Were you able to get this matter resolved?
Natalie
+1Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
-Anneline
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