Please can you help me complicated?

Forum|Forum|1 month ago
July 16, 2026
1 reply
12 views

So i purchased a new phone as July as my i phone 16 on ID Mobile didn’t have enough GB storage and wouldn’t work properly. So bought an i phone 17 pro! lovely. However, have a new contract also with Id mobile. i want to keep july old number but give my son my old contract since i am paying for two contracts. I have bought a new payg sim on another network, just so i can transfer my number to another network and then port again to my new Id mobile contract. However, if i use the pac code it ends my contract after paying them for the contract i haven’t used (4 months worth) Is there a work around for this? Seems really difficult.

Gemma M

iD Mobile Employee

Hi @Kj Lynn,

We're sorry to hear about the confusion.

Unfortunately, there isn't a workaround for this. iD Mobile doesn't support internal number transfers (internal ports) between two iD Mobile accounts.

Using a PAC code will always cancel the plan associated with the number being transferred, and if you're still within the minimum term, early termination charges may apply.

As you're paying for both plans and would like your son to use your older contract, the simplest option would be for you to swap SIMs. This would allow you to continue using your original number on your current handset, while your son uses the SIM from the other plan in your old iPhone.

If you'd like us to take a closer look at your options, our Customer Service team will be happy to help via Live Chat: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M

The iD Mobile Social Media Team

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