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Community Member
avocadobacon
Community Member
April 20, 2026
Question

Port number from giffgaff to iD ive got PAC code but cant find anywhere to put it into iD?

I’ve got new phone with iD trying to switch from giffgaff on old phone to new SIM on new phone but keep number? I’ve got PAC code from giffgaff but can’t find anywhere to put it on iD app to port number across? 

    1 reply

    iD Mobile Employee
    Michael Z
    iD Mobile Employee
    April 20, 2026

    Hi ​@avocadobacon 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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