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New Contributor
helencrogers
September 18, 2026

porting

I've had an ID Sim for a few years as a spare. I now want to port my main number to this Sim. Can I still use the transaction number I was given when I bought the ID Sim 

    3 replies

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 18, 2026

    Hi ​@helencrogers 

    Thank you for getting in touch with us.

    Just to confirm, is the SIM you want to keep using currently an iD Mobile SIM?

    If it is, please be aware that we’re unable to perform an internal port. Number transfers (ports) are only possible when moving a number from another network to iD Mobile. Unfortunately, we can't transfer a number from one iD Mobile SIM/account to another iD Mobile SIM/account.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    helencrogersAuthor
    September 19, 2026

    The number i want to transfer to the ID Sim is from another network 

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    September 20, 2026

    Hi ​@helencrogers, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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