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Community Member
July 31, 2026
Question

porting partially failed. text from old number (android)

  • July 31, 2026
  • 1 reply
  • 7 views

I have recently switched to id mobile from lebara. My number ported on tues. Text messages are being sent from the wrong number. What's app and phone calls are fine.

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
August 1, 2026

Hi ​@Bellaroo,
 

Thank you for reaching out to us, please accept my apologies for any inconvenience caused to you in relation to the incorrect number being displayed.

Please confirm the make and model of the handset you are using so that the appropriate troubleshooting steps can be provided. 

Thanks,
Hosai

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