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Question

Premium messages not being sent

  • April 8, 2026
  • 1 reply
  • 12 views
Tim Holmes
New Contributor

I cannot send short code premium message despite my message and phone setting allow it (Xiamo Redmi 11). How can  I fix this. Has ID blocked it?

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 8, 2026

    Hi ​@Tim Holmes ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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