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jordanbolton1991
Community Member
Dec 17, 2025 9:08 PM UTC

premium text not sending to short code

Premium texts not sending to short codeĀ 

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    Dec 18, 2025 9:55 AM UTC

    Hi ā€‹@jordanbolton1991,

    Ā 

    Thanks for letting us know. If premium texts arenā€™t sending to short codes, this is usually due to premium messaging being blocked on the account or device.

    Here are a few things to check:

    -Make sure premium SMS is enabled on your iD Mobile account

    -Check your phoneā€™s message settings to ensure short codes arenā€™t blocked

    -Restart your phone and try sending the text again

    -Confirm you have enough credit / no billing restrictions on the account


    Thanks,Ā 
    Ā 

    Lamiya

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