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New Contributor
September 7, 2026

problems with phone calls

  • September 7, 2026
  • 2 replies
  • 9 views

I don't appear to be able to call anyone, it says they are engaged at all times. Anyone phoning me is also having the same problem. I can only make calls via WhatsApp 

    2 replies

    iD Mobile Employee
    September 10, 2026

    Hi ​@RuthG.

     

    Thank you for your post. 

     

    I am sorry to hear you're having trouble with calls. To help me look into this, could you let me know the make and model of your device?

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    RuthGAuthor
    New Contributor
    September 10, 2026

    Samsung S24