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Lynseyblake
New Contributor
October 25, 2025
Solved

purchase new handset

  • October 25, 2025
  • 1 reply
  • 54 views

Hi I currently have a great commonly plan with you, unlimited. Unlimited and unlimited - I would like to purchase a new handset though but can’t seem to figure out if this is something that I can do - can you advise me ? 

    Best answer by WelshPaul

    How long have you been with iD Mobile? If you have a SIM-only plan and it’s been at least six months then you should be eligible for an upgrade to a handset plan. 
     

    The iD Mobile sales team can be contacted by phone at 020 7139 1397, available between 9:00 AM and 6:00 PM, Monday to Friday. Give them a call!

    1 reply

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    October 25, 2025

    How long have you been with iD Mobile? If you have a SIM-only plan and it’s been at least six months then you should be eligible for an upgrade to a handset plan. 
     

    The iD Mobile sales team can be contacted by phone at 020 7139 1397, available between 9:00 AM and 6:00 PM, Monday to Friday. Give them a call!

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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