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Community Member
Lucyken26
Community Member
April 15, 2026

purchase new phone

Hello, I would like to purchase a phone on contract but I already have a sim only deal with yourselves. How do I do this?

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    April 15, 2026

    Hi ​@Lucyken26 

     

    Thank you for getting in touch with us,

     

    You can absolutely take out a new phone on contract if you are eligible for an upgrade. If you would like to keep your existing number, please contact our Sales Team on 0800 049 0250 to check your eligibility. They will also be able to assist you further and talk you through the available deals they have.

     

    Thank you,

     

    Zandile 

    The iD Mobile Team 

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