Community Member

Query About Contract End and Future Charges

Forum|Forum|4 months ago
April 29, 2026
3 replies
48 views

About my current 24-month contract, which I believe is due to finish this month. I would like to confirm how many payments I have remaining, as I am a bit unsure.

Additionally, I would like to know what will happen after my contract ends. Will I continue on the same plan with 100GB of data per month, and will I be charged the same amount as I am currently paying? Or will there be any changes to the charges once the contract has finished?

I would appreciate it if you could clarify this for me.

Anneline M

iD Mobile Employee

Hi @Lamkhan,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

-Anneline

O

Orlandosoon

New Contributor

My 24 month contract is due to end in about 8 weeks. I would like to switch to a 12 month sim only contract. How do I do that please?

Gemma M

iD Mobile Employee

Hi @Orlandosoon,

Thanks for getting in touch.

As you're looking to move from your current 24-month plan to a 12-month SIM Only plan, you'll need to wait until you're within 24 days of your contract end date before you can upgrade.

Once you're eligible, simply get in touch with our Sales team, who'll be happy to discuss the available SIM Only options and help you complete the upgrade.

You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.