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New Contributor
December 3, 2025
Question

rcs issues esim to physical sim.

  • December 3, 2025
  • 2 replies
  • 68 views

I switched from Esim to a physical SIM 8 days ago. Rcs chat won't verify.  I have a pixel 9. 

 

Very frustrating. Have  rebooted cleared cache .removed SIM Nothing stuck on verifying.

 

Very annoying 

    2 replies

    iD Mobile Employee
    December 4, 2025

    Hi, ​@Jogree 

    Thank you for getting in touch, and I’m really sorry to hear that RCS chat is still stuck on “Verifying” after switching from an eSIM to a physical SIM. I understand how frustrating this can be, especially after trying all the usual steps.

    Since you’re using a Google Pixel 9, please try the steps below, as RCS sometimes gets stuck after a SIM change:

    Turn RCS Off and Back On

    Open Messages

    Tap your profile icon → Messages settings

    Select RCS chats

    Turn RCS chats OFF

    Restart your phone

    Turn RCS chats ON again

    Please get in touch via our Socials (Facebook or Instagram), Live Chat, Community or email us at socialqueries@idmobile.co.uk, outlining the details of your query, we would like the opportunity to put things right.

     

    Thank you,

    Zandile 

    The iD mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JogreeAuthor
    New Contributor
    December 4, 2025

    Tried this nothing has changed. Thanks you for your help.