Received my sim with ported number on the invoice

Forum|Forum|1 month ago
July 31, 2026
3 replies
16 views

I purchased an additional ID mobile sim. I asked for an existing number from another service provider to be ported. I asked for this to be done on 4th August 2026. I have the sim already. The invoice has the number from the existing service provider. When do I swap the sims? on the 4th August. Do I need to activate it? Also I have an existing ID mobile account with another number under my email address. I went into plans to add new subscription and it did not recognize. Again do I wait until 4th August.

switching

Best answer by Michael Z

Hi @deleshj

Thank you for the post.

You'll need to switch to the iD Mobile SIM card when the number transfer takes place on 04/08/2026. You don't need to activate the SIM card, once the number transfer is complete, you can add it to the new subscription on your online account.

-Michael Z

M

Michael ZAnswer

iD Mobile Employee

Hi @deleshj

Thank you for the post.

You'll need to switch to the iD Mobile SIM card when the number transfer takes place on 04/08/2026. You don't need to activate the SIM card, once the number transfer is complete, you can add it to the new subscription on your online account.

-Michael Z

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