Skip to main content
Question

remaining balance on contract is not visable

  • June 1, 2026
  • 1 reply
  • 4 views
T
New Contributor

I need to move country and want to buy my contracts out but there is absolutely no way to see my remaining balance, I have had directions from a staff member and the app and desktop doesn't have any information anywhere, I have clicked threw on every option. I find this frustrating and just want to have a phone call with some to get a simple answer. 

 

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Travisolfers 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement