replace sim

3 replies
20 views

Lost phone replace sim

Zandile M

iD Mobile Employee

Hi @Ramina08

Thank you for getting in touch with us, I am so sorry that you list your phone.

Please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat so that we can arrange a sim replacement for you.

Thank you,

Zandile M

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

langleyp

New Contributor

Can you please just replace my sim card

Gemma M

iD Mobile Employee

Hi @langleyp,

We can't arrange replacement SIMs through the Community.

If you need a replacement SIM, you can either:

Contact our Live Chat team: https://www.idmobile.co.uk/live-chat
Visit any Currys store and collect a replacement SIM there if you need one more urgently.

Once you have the replacement SIM, the team can help get it activated on your existing number.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.