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Replacement E SIM

  • May 5, 2026
  • 2 replies
  • 10 views

  • Community Member

Hi, I have recently purchased a new phone and need to transfer my plan over so I am going to request a replacement SIM but will this keep my number? 

Best answer by MZone

Yes a swim swap will retain your iD number. 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 5, 2026

Yes a swim swap will retain your iD number. 


Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • May 5, 2026

Hi ​@JoSo

Thank you for reaching out. That is correct you will retain the same number. 


Owethu