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Community Member
Alex Firth
Community Member
Jun 28, 2026 2:45 PM UTC

replacement e sim

Hi I need a replacement e simĀ 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Jun 29, 2026 12:04 PM UTC

    Hi ā€‹@Alex Firth,

    Ā 

    IĀ am so sorry to hear that you are facing issues with your eSIM. As this is a public platform, Iā€™m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.Ā 
    Ā 
    Ā 
    Once connected, simply explain your request and an advisor will assist you further.
    Ā 
    Ā 
    Thank you for your understanding.

    Ā 

    Regards,

    Ā 

    Gemma M

    The iD Mobile Social Media Team

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