Replacement e sim please i dont have acces to my messages for verification code pls send to my email adress

1 reply
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Hi i would like to get sent a email of a qr code for my replacement esim because its been asking me for a verification code on number but i dont have acces to my sim right now so please send me a renewed qr code since the first ones expired

Gemma M

iD Mobile Employee

Hi @Joyce M,

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

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