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Question

Replacement Esim without code

  • June 16, 2026
  • 1 reply
  • 7 views
M
Community Member

I accidentally deleted my E-sim on my phone, whenever I try to request a new E-sim, it directs me to a confirmation page where a text is sent which I have no access to as I have deleted my sim. Is there an another way to get a replacement? 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 16, 2026

    Hi ​@matthewlowenthal,

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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