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Community Member
September 24, 2026

Replacement ID Mobile SIM which was never receiced but still charged for

  • September 24, 2026
  • 0 replies
  • 1 view

I have not recieved my SIM card despite being xharged for it. i was sent by mistake a phone & sim card and as instructed sent it back without opening the parcel. i ordered my sim card 3-4 weeks ago and still have not received it. I spoke with Bangor at ID mobile this evening and ge told me to use the Livechat to get a replacement SIM. He informed me my new ID Mobile number is {REMOVED}.
 
It has been a very frustrating ordeal. I have spoken with Bangor and requested recompense of 6 months without charge. He told us to discuss this with you.