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Community Member
Louibear
Community Member
October 14, 2025
Question

replacement sim

  • October 14, 2025
  • 1 reply
  • 24 views

I have received a replacement sim , i d want to send a code to my phone to activate said sim …. The phone isn’t working/ number live until the sim is activated! How can I activate this sim another way?I’ve tried live chat but it just keeps saying not available, try later! 

    1 reply

    Zubeida H
    iD Mobile Employee
    Zubeida H
    iD Mobile Employee
    October 15, 2025

    Hi ​@Louibear 

    Could you send us a private message in order for us to assist you with the activation. 

    But if you’d like to speak to someone on the phone, you can contact our customer service team to activate it for you on 08000492402. 

     

    Thank you.

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