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Community Member
Rawicka93
Community Member
July 20, 2026

Replacement sim

Hello. I have purchased new Phone recently  and received e sim which I activated  on wrong device. Now I cannot use my Phone without the sim. Looking for new e sim sent onto my email  address.

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    July 20, 2026

    Hi ​@Rawicka93 

     

    Thank you for getting in touch with us. 

    Could you please send us a private message through our social media channels, Facebook or Instagram? Once we receive your message, we'll be able to arrange an eSIM replacement for you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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