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Question

Replacement sim

  • July 20, 2026
  • 1 reply
  • 2 views

Hello. I have purchased new Phone recently  and received e sim which I activated  on wrong device. Now I cannot use my Phone without the sim. Looking for new e sim sent onto my email  address.

1 reply

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  • iD Mobile Employee
  • July 20, 2026

Hi ​@Rawicka93 

 

Thank you for getting in touch with us. 

Could you please send us a private message through our social media channels, Facebook or Instagram? Once we receive your message, we'll be able to arrange an eSIM replacement for you.

 

Thank you,

 

Zandile M

The iD Mobile Team