replacement sim. how do i remove my esim and enable my replacement sim | iD Mobile Community
Skip to main content
Question

replacement sim. how do i remove my esim and enable my replacement sim

  • November 14, 2025
  • 5 replies
  • 60 views

Hi,

I finally had my replacement SIM card sent to me and would like to replace my current eSIM with that. What do I do? Close my eSIM  first?
can someone guide through the precise procedure to remove my eSIM and set up the replacement SIM card, so that I don’t lose my mobile for very long?

 

Thanks

5 replies

JoeKing
Silver Contributor
Forum|alt.badge.img+11
  • Silver Contributor
  • November 14, 2025

@cosnick365  Hello you need to active you replacement sim card. 

Step 1: Activate your new physical SIM 

  • Insert sim card it into your phone.
  • Follow the instructions to activate it. This may involve logging in to your account online or via the app and using the 19-digit SIM card number found on the card. 

Step 2: Remove the eSIM 

  • After your new physical SIM is active, you can delete the old eSIM profile from your phone's settings.
  • Go to Settings > Mobile Services (iPhone) or Settings > Connections > SIM card Manager (Samsung) or Settings > Network & Internet > SIMs (other Android).
  • Tap on the eSIM you want to remove and select the option to Delete or Remove it.

Hope this helps you.

 Edit update try and complete this today Friday as over the weekend IDMobile are having a system upgrade and some service will not be operational. 

You mobile call, text and date they are not affected. 

 

Joe 🙂


  • Author
  • Active Contributor
  • November 14, 2025

Ok thanks. Will this keep my old phone number right?


  • Author
  • Active Contributor
  • November 14, 2025

I am switching from

eSIM to sim

Card but want to keep number


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • November 14, 2025

Just follow ​@JoeKing’s instructions.


  • Author
  • Active Contributor
  • November 14, 2025

Thanks so much everyone