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Request a physical simcard

  • August 27, 2025
  • 2 replies
  • 268 views

I need to travel to a destination that doesn’t support eSim and I need to receive a physical sim, how should I ask for one?

Best answer by WelshPaul

To request a physical SIM card, you can follow these steps:

  • If you have an eSIM and need a physical SIM, you can request a replacement physical SIM via the app or visit your local Currys store with ID.
  • You can also chat with a live chat agent and request one be sent to you by mail.

 

Link to live chat:

https://idmobile.co.uk/live-chat

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • August 28, 2025

To request a physical SIM card, you can follow these steps:

  • If you have an eSIM and need a physical SIM, you can request a replacement physical SIM via the app or visit your local Currys store with ID.
  • You can also chat with a live chat agent and request one be sent to you by mail.

 

Link to live chat:

https://idmobile.co.uk/live-chat

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 1, 2025

Hi there ​@DrLondon, we hope that ​@WelshPaul was able to help.

 

Thanks,

Tyler