request new sim

1 reply
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How do I request a new sim? I have been out of the country and on returning to uk have realised I have lost my id mobile sim. I still want it to connected to my current number which I haven’t cancelled

how do I request this ?

Thank you

Gemma M

iD Mobile Employee

Hi @nat2022springer,

I am so sorry to hear that you lost your SIM card, however as this is a public platform, we will not be able to assist you from here.

You can either go to any Currys store to request a replacement SIM, or contact our customer service via live chat by clicking here: https://www.idmobile.co.uk/live-chat

Regards,

Gemma M

The iD Mobile Social Media Team

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