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Community Member
August 25, 2025
Solved

requesting pac code

  • August 25, 2025
  • 10 replies
  • 609 views

I want to cancel my contact 

and requesting a pac code ???

Best answer by WelshPaul

The quickest and most straightforward way to request a PAC (Porting Authorisation Code) is to text the word "PAC" to 65075 from the mobile number you wish to keep.

10 replies

WelshPaul
Platinum 
Contributor
WelshPaulAnswer
Platinum 
Contributor
August 25, 2025

The quickest and most straightforward way to request a PAC (Porting Authorisation Code) is to text the word "PAC" to 65075 from the mobile number you wish to keep.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Tyler C
iD Mobile Employee
iD Mobile Employee
August 27, 2025

Hi there ​@nditanov, we hope the kind advice from ​@WelshPaul was able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler

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New Contributor
May 14, 2026

PAC code 

iD Mobile Employee
May 14, 2026

Hi ​@Maria Pires,

 

Thank you for your massage. 

 

Kindly note the quickest and most straightforward way to request a PAC (Porting Authorisation Code) is to text the word "PAC" to 65075 from the mobile number you wish to keep.

 

Thanks

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
May 21, 2026

I’ve been texting 67075 and PAC and DOB as requested but it keeps texting back the same message and no code. Can anyone help please? 

Gemma M
iD Mobile Employee
iD Mobile Employee
May 21, 2026

Hi ​@AED71,

 

At the moment, there is an issue with the website and PAC code requesting channels. You are able to read more about this and get updates here:

 

 

I am truly sorry for any inconvenience this may have caused you. 

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
May 21, 2026

I was trying last week also with the same problem. 
 

Gemma M
iD Mobile Employee
iD Mobile Employee
May 21, 2026

Hi ​@AED71,

 

Thank you for sharing, however at this point in time, we would not be able to assist with this query. 

 

Kindly contact us tomorrow so that we can try to request a PAC code for you. 

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
June 8, 2026

Have you guys had my PAC code sent cause I chose a date time and I still haven’t had any emails about it yet. 

Hosai W
iD Mobile Employee
iD Mobile Employee
June 9, 2026

Hi ​@Marky2000,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

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