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Community Member
July 16, 2026
Solved

retaining phone number

  • July 16, 2026
  • 1 reply
  • 19 views

Hi - included a PAC as part of my purchase to retain my phone number. Is it possible to confirm that this is in hand - none of the communication since references it? Thanks Nick

Best answer by Anneline M

Hi ​@NickDxn

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

 

Anneline

1 reply

Anneline M
iD Mobile Employee
iD Mobile Employee
July 16, 2026

Hi ​@NickDxn

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

 

Anneline