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Community Member
April 23, 2026
Question

Safesearch is locked

My adult content filter is off but SafeSearch is still locked. Please remove the restriction and confirm age verification on my number.”

    1 reply

    iD Mobile Employee
    April 24, 2026

    Hi ​@Hridzi108 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.