Skip to main content
Community Member
Hridzi108
Community Member
Apr 23, 2026 2:19 PM UTC
Question

Safesearch is locked how to turn it off

My adult content filter is off but SafeSearch is still locked. Please remove the restriction and confirm age verification on my number.”

    1 reply

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Apr 24, 2026 12:29 PM UTC

    Hi ​@Hridzi108.

     

    Thank you for your post.

     

    To look into this properly and check your account settings, we’ll need to access your account securely. Please contact us directly so we can review and assist you further.

     

    You can reach us via live chat here: https://www.idmobile.co.uk/live-chat.

     

    Once we’re connected, we’ll be able to check the restriction and confirm the status of your settings for you.

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement