Ive had my Samsung Glaxy S25 after an update in April 2026.
Its been absolutely great….until the update Ui 8.5
Since I updated the phone immediately stopped recognising the SIM card.
the phone got incredibly warm, apparently this is normal when the phone searches for a SIM card on a loop and cannot find it…...
After speaking to many ID agents I was told to get a new SIM card and after about an hour all was good.
A few weeks later I decide to clear the phones cache as it was a bit sluggish with some apps and restarted the phone last week
Again the phone immediately didn't recognise the SIM card and thus had no text messaging or calls, except through wireless.
After speaking to countless ID agents, some of which were pretty bad, I decided to switch on airplane mode for an extended period and I notice the phone recognised my SIM card and the mobile phone number again but obviously can't use the sim for texts or calls.
I was told they would send me an E Sim but after several failed attempts the gave up and notified complaints
After my issue being sent to ID complaints a fantastic guy called Brian run through several scenarios and asked me to try another SIM card which ultimately didn't work.
After searching many forums it seems that the Samsung UI 8,5 update is a phone killer and Im unsure of what to do next.
Ive only had the phone 4 months and don't have another