second sim not sending code

1 reply
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Hello. I’ve put a SIM card in my wife’s phone and it’s not sending over an activation code. Any idea why??

Gemma M

iD Mobile Employee

Hi @jjzfim,

I am so sorry to hear of the issues that you are experiencing with activating your SIM card, however as this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

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