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New Contributor
Mar 2, 2026 9:17 AM UTC
Solved

seitch iff voicemail

How do I disable or switch off the voicemail service completely. iPhone 13

    Gemma M
    Gemma MAnswer
    iD Mobile Employee
    Mar 2, 2026 2:11 PM UTC

    Hi ​@DetconAR772,

     

     

    To turn off voicemail on iD Mobile, log in to the iD Mobile app or "My Account" online, navigate to Plan > Manage your iD services, and toggle voicemail to 'off'. Ensure you save the changes, and it is recommended to restart your phone and wait at least 10 minutes for the network change to apply. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    3 replies

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    Mar 2, 2026 2:11 PM UTC

    Hi ​@DetconAR772,

     

     

    To turn off voicemail on iD Mobile, log in to the iD Mobile app or "My Account" online, navigate to Plan > Manage your iD services, and toggle voicemail to 'off'. Ensure you save the changes, and it is recommended to restart your phone and wait at least 10 minutes for the network change to apply. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Mar 2, 2026 9:35 PM UTC

    Thanks for that. Done. 
     

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    Mar 3, 2026 12:05 PM UTC

    Hi ​@DetconAR772, 

     

    You’re most welcome, thank you for letting us know. 

     

    If you require further assistance please feel free to reach back out to us, we’ll be happy to assist you. 

     

    Thanks, 

    Anneline

    The iD Mobile Team