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Question

SIM CARD

  • April 14, 2026
  • 1 reply
  • 17 views
J
Community Member

I want to keep my number and provided a PAC code. I am unsure if ID are providing a new SIM card or if I have an E SIM how can I find out as I haven’t received a physical SIM card 

    1 reply

    Owethu M
    iD Mobile Employee
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    • Owethu M
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@Jimothy,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Owethu

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