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SIM card

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I’ve had an absolute gutful of this service. I joined on the 23/3 and my phone is still not up and running but yet you expect me to pay the monthly payment.
I’ve had 2 SIM cards neither have worked and yet again we are emailing back and for and nothing is being sorted. Appalling service!!!!

iD Mobile Employee

Hi @EllieEthan78,

I am so sorry to hear that your SIM card are not working. I can only imagine how frustrating this must be for you.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M

The iD Mobile Social Media Team

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