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Sim card

  • June 23, 2026
  • 1 reply
  • 1 view
P
Community Member

I need help with the new sim card. It doesn't want to activate. I am waiting now for 2 days 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 23, 2026

    Hi ​@Ptysiek,

     

    We are so sorry to hear that you are having trouble activating your SIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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